rules of the road
Vroom's mission is to help you find your drive. Please make a pit stop here to learn more about our policies that govern your use of our products and services.
Last Updated: March 1, 2021
The terms “we”, “us”, and “our” means Vroom, Inc., and its subsidiaries and affiliates, including, without limitation, Vroom Automotive, LLC, d/b/a Texas Direct Auto, or Vroom (together, “Vroom”), and its successors and assigns. The terms “you” and “your” means the person giving this consent. “Documents” means all documents related to your purchase and financing of a used motor vehicle from Vroom, including, without limitation, your credit application, your retail installment contract, billing or account statements, transaction history, consumer disclosures, privacy policies, and all other communications, notices or information related to Vroom’s products or services, including any information that we are required by law to provide to you.
By clicking the “I Accept” button, you consent to conduct binding electronic transactions with Vroom. You agree: (1) that your electronic signature is the legal equivalent of your manual signature and may consist of clicking on buttons and/or checking boxes where indicated; (2) to the use of electronic Documents, including Documents sent to you electronically or posted online; and (3) that you are providing your consent to receive electronic communications from Vroom under the Electronic Signatures in Global and National Commerce Act, and intending that this law apply to your transactions with us.
You have the right to withdraw your consent at any time by contacting us at email@example.com or (855) 524-1300. You acknowledge that Vroom may not be able to complete some or all of its services to you if you withdraw such consent. Any Document we previously provided to you as an electronic Document will remain valid, enforceable, sufficient for its intended purpose, and unaffected by the withdrawl of your consent.
You may obtain a paper copy of a Document by printing it from your computer or contacting us at firstname.lastname@example.org or (855) 524-1300. You acknowledge that Vroom may charge you a reasonable fee for the production and mailing of paper versions of Documents.
You agree to provide us with accurate contact information, including your email address, and to promptly notify us of any changes. You may update your contact information by updating your account or by contacting us at email@example.com or (855) 524-1300.
To access Documents, you will need a working email address, Adobe Acrobat Reader, and a computer or other access device that can access the Internet using a web browser. To retain Documents, the computer or access device must allow you to download and save Documents to a hard drive or external storage media, print web pages, as well as embedded HTML files or both. You should save and/ or print this page to be sure you have the necessary hardware and software. By providing us with your email address and accessing this disclosure on Vroom’s website, you confirm that you have the required hardware and software to conduct electronic transactions with us.