vroom protection

Comprehensive
Coverage

Find the coverage plan that's right for your vehicle.
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Vroom Protect

Most of Vroom's vehicles are still covered under their original manufacturer's warranty, but the coverage may be limited. Vroom's Vehicle Service Protection (VSP) product helps protect you in the event of unexpected expenses.

Plan highlights

Coverage options up to 10 years or 120,000 miles for mechanical repairs, including parts and labor1

Pay nothing on covered repairs other than the selected deductible (per occurrence)

Nationwide service available at your local franchised dealership or ASE-certified mechanic

24-hour roadside assistance with enhanced benefits such as: battery service, flat tire assistance, fuel, fluid delivery, and lockout assistance

What's covered?2
manufacturer warranty
vroom protect
engine
transmission
drive axle
additional mechanical repairs
roadside assistance
use your local service provider
transferable and refundable
towing reimbursement
rental car reimbursement
trip interruption coverage
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  • 1.Vroom's Vehicle Service Protection (VSP) coverage runs concurrently with any applicable manufacturer's warranties. Any necessary replacement parts will be replaced at the VSP administrator's discretion using new parts, remanufactured parts, or like kind and quality parts.
  • 2.Coverage exclusions and limitations may apply.This content provides general information about the VSP product and should not be solely relied upon when purchasing the product. The VSP product is optional and is not insurance. All transactions related to the optional VSP product are governed solely by the provisions of the VSP vehicle service contract ("Agreement"). The Agreement contains the specific terms, conditions, and coverage details, including limitations and exclusions. Coverage may vary from state to state. Some vehicle models may not be eligible for coverage. Please contact Vroom for more information at 855-524-1300.
gap protection example
2016 BMW 3 Series

Amount owed on your car

$27,380

Insurance payout

$22,380

Amount still owed (GAP)

$5,000

Vroom's Guaranteed Asset Protection

If your vehicle is ever declared a total loss due to an accident, theft or natural disaster, your insurance company might only reimburse you for their assessed market value of the vehicle, leaving you to pay the balance or "gap".

What's covered?

Vroom’s Guaranteed Asset Protection (GAP) covers the difference between your primary insurance settlement and the outstanding balance on your vehicle's financing, subject to the terms and conditions of the program.3

Waives covered losses up to $50,000

May include coverage for your insurance deductible, up to $1,000

Available on amounts financed up to 150% of your vehicle’s MSRP, up to $150K

  • 3.Coverage exclusions and limitations may apply.This content provides general information about the Vroom’s Guaranteed Asset Protection (GAP) product and should not be solely relied upon when purchasing the product. The GAP product is optional and is not insurance. All transactions related to the optional GAP product are governed solely by the provisions of the GAP vehicle service contract ("Agreement"). The Agreement contains the specific terms, conditions, and coverage details, including limitations and exclusions. Coverage may vary from state to state. Some vehicle models may not be eligible for coverage. Please contact Vroom for more information at 855-524-1300.

Complimentary Coverage

Know that you’re protected from unexpected mechanical breakdown expenses and road hazards with our complimentary 90-Day Limited Warranty and 1-Year Roadside Assistance.4

included standard

90-Day limited warranty

The limited warranty helps to minimize unexpected costs associated with mechanical breakdown, repairs, parts, and labor.5

Covers unexpected costs due to mechanical breakdown repairs such as parts and labor

Protection for 3 months / 6,000 miles, whichever comes first

Only a $50 deductible per occurence

included standard

1-year roadside assistance

24-hour emergency assistance to help you prepare for the unexpected. We offer help 24 hours a day, 7 days a week, 365 days a year.

Towing, flat tire, oil, fluid, water, fuel delivery, battery, and lock-out assistance

Up to $600 in emergency travel expense reimbursement6

No deductible

  • 4.Coverage exclusions and limitations may apply.This content provides general information about Vroom's 90-Day Limited Warranty ("Limited Warranty") and 1-Year Roadside Assistance ("Roadside Assistance") product, and should not be solely relied upon when deciding what, if any, products to buy. Neither the Limited Warranty nor the Roadside Assistance are insurance. All transactions related to the Limited Warranty and/or Roadside Assistance are governed solely by their respective written agreements, which contain the specific terms, conditions, and coverage details, including limitations and exclusions. Coverage may vary from state to state. Some vehicle models may not be eligible for coverage. Please contact Vroom for more information at 855-524-1300.
  • 5.The Limited Warranty does not apply to vehicles that are 10 years or older, have 100,000 or more miles, or are of a certain make or model, including, without limitation, Bentley, Maserati, Lamborghini, and Ferrari. Other exclusions may apply.
  • 6.Not available to California or New York residents.

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(855) 524-1300