Vroom Reviews

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average review rating

3.7

2,636 reviews
Great experience with Vroom. From beginning to end, the reps. at Vroom worked with us every step of the way answering every single question, (as annoying and repetitive as they must have been), all while being patient, communicative, and courteous at all times. We purchased a 2017 Acura MDX with about 50,000 miles on it and the vehicle is in great shape. We had our mechanic give it a bumper to bumper inspection and all it really needed was a complete tune up, (oil change, air filter, radiator flush, etc.), which was expected, and there is some minor rust noticeable when tires were removed for inspection, but again, no biggie. I recommend purchasing their VSP for as long as you plan on paying the vehicle for as I did. It'll run you a couple extra thousand, but in my opinion, it's well worth it as it will cover most, (not all), mechanical issues with only a $100 deductible out of pocket on your end. Again, Vroom made purchasing a vehicle as simple as can be and our MDX was at our door step, (literally), in less than two weeks. Thank you to all of the reps. in sales, (Matt and Clare), in contracts and finance, (All of the girls that so patiently and kindly assisted me in those depts. must have been at least 7 of them and all of them awesome). If you want a good used vehicle at a very competitive price, don't want to deal with pushy, dishonest dealers getting you for all they can and being stuck all day trying to get financed, and just want an effortless and pretty cool overall experience, then Vroom is the place that I recommend. J. Altamirano
JMAY 28, 2020
J
MAY 28, 2020
The vehicle is awesome, better than imagined. The post delivery customer service was fantastic. The communication through the buying process was slow. I had to drive the conversation through each step.
SCOTTMAY 27, 2020
SCOTT
MAY 27, 2020
The process was smooth and easy got my car in the time frame provide . Dayshawn was very helpful in the process I appreciate everything. I love my car
SJIMERSON14MAY 27, 2020
SJIMERSON14
MAY 27, 2020
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how it works

how it works

Browse Online

Explore thousands of vehicles with new inventory added every week.

Make It Yours

Find the one, choose your financing, appraise your trade and sign.

Get It Delivered

Take delivery right at home, make sure the car is right for you and enjoy.

Learn More

vroom values

We believe buying a car should be fun, easy and affordable. Here's how Vroom is leading the revolution.

Before

Haggling Was Mandatory

At the dealership, you had to negotiate to get a fair price. This added time and stress to the buying process.

After

Cars Priced as Low as Possible

We've eliminated the middleman and made the entire car buying process more efficient, which allows us to pass the savings onto our customers.

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